Returns:

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items:

  • Certain types of goods are exempt from being returned. These include perishable goods, custom or personalized products, and digital goods.

Refunds:

  • Once your return is received and inspected, we will send you an email notification of receipt. We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nsdesignstore@gmail.com and send your item to: 9 Coolnagard avenue BT78 1GA United Kingdom.

Shipping Returns:

  • To return your product, you should mail it to: 9 Coolnagard avenue BT78 1GA United Kingdom..
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us:

  • If you have any questions regarding your return or refund, please contact us at
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